The Hotel - Lucerne

ex. The Hotel Luzern, Autograph Collection

Sempacherstrasse 14, Lucerne, Switzerland, 6002show map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Highlights
9
SuperbBased on  160 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

Use Badge
Overview

The traditional The Hotel offers a designer accommodation in the center of Lucerne. Renovated in 2000, the hotel features contemporary architecture.

It is placed close to the historic district, within a 5-minute walk of Chapel Bridge and about 5 minutes' walk of Jesuit Church. A 10-minute walk to the center of Lucerne.

Restaurants and casinos are set close to the property.

55 minutes' drive from Zurich-Kloten airport and 5 minutes' walk to Lucerne train station.

Rooms

This hotel comprises of junior corner king suite, penthouse king suite and empire king suite that come with Parisian décor as well as a minibar, wireless internet, a laptop safe, a kitchenette and a seating area. Guests will appreciate a panoramic view over the lake from the rooms. They also comprise en suite bathrooms appointed with a bathtub, a hairdryer and free toiletries.

Eat & Drink

The gourmet restaurant offers simple French cuisine. Restaurant Bam Bou and The Lounge are situated in a shopping area, about 50 meters from the venue.

You can start your day with a buffet breakfast, which costs CHF 30 per person per night. 

Services

Comforts like allergy-free rooms, a baggage storage and a lift are provided on site.

Relax

The hotel caters to families with cribs and babysitting.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site (reservation might be needed) at CHF 35 per day.

Number of floors:   5.  Number of rooms:   30.

+ More- Less
Facilities
Wi-Fi
Parking

CHF 35 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Free shuttle service

Spa and relaxation

Spa centre

Laundry

Sports & Fitness

  • Tennis court

Services

  • Free shuttle service
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Business services
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Spa centre
  • Sauna

Room view

  • Garden view
  • City view
  • Lake view
  • Mountain view
  • Park view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Patio
  • Wardrobe
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchenette
  • Electric kettle

Media

  • Direct dial telephone
  • AM/FM alarm clock
+ More- Less
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedFREEChildren above
12 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Lucerne StationLucerne Station700 ft
Lucerne StationLucerne Station700 ft
KKL Culture and Convention Centre LucerneKKL Culture and Convention Centre Lucerne1400 ft
Hertenstein streetHertenstein street2300 ft
Rosengart Collection Lucerne Rosengart Collection Lucerne 400 ft
Chapel Bridge (Kapellbrucke)Chapel Bridge (Kapellbrucke)1200 ftCity Center
+ More- Less
Restaurant Bam Bou (The Hotel)Restaurant Bam Bou (The Hotel)100 ftSempacherstrasse 14
The Lounge (The Hotel)The Lounge (The Hotel)100 ftSempacherstrasse 14
Korea TownKorea Town300 ftHirschmattstr. 23
PacificoPacifico500 ftPilatusstrasse 15
Bellini Ristorante TicineseBellini Ristorante Ticinese400 ftHotel Continental Park
+ More- Less
SonnenbergSonnenberg1.6 mi
Messe LuzernMesse Luzern1.5 mi
Glacier Garden LucerneGlacier Garden Lucerne4000 ft
Swiss Museum of TransportSwiss Museum of Transport1.3 mi
Mount PilatusMount Pilatus5.3 miPILATUS-BAHNEN AG Schlossweg 1 Kriens
Mt. RigiMt. Rigi8.3 mi LucerneSwitzerland
+ More- Less
Getting around
Airports
Zurich-Kloten (ZRH)30.9 mi
Belp (BRN)39.3 mi
Train
Lucerne Station1000 ft
Bus
Bus stop700 ft
+ More- Less
Reviews
8.8
SuperbBased on  160  reviews
  • 10.0
    Exclusive

    Very friendly staff, beautiful room, nice location (central, park, quiet)

  • 9.2
    Superb

    We loved the Park location within a few minutes from the Lake. We also enjoyed the ambience n the room and the magnificent service. The restaurant staff was attentive and the black cod with lemon risotto spectacular. We would stay there again should we be traveling to Lucerne. Regards

    The lack of pool or at least a Spa room.

  • 8.2
    Fabulous

    Friendliness of staff. Many knew our name even just shortly after arriving. Room was immaculately maintained, twice a day, and staff were totally discreet - room was always made up when we were out. Were not disturbed once by any staff member requiring access to the room. Food at the Bam Bou restaurant was simply amazing!

    Designer room seemed a bit spartan at first, but it grew on us and actually we really liked it after the first night, once we got the hang of light switches and blind controls etc. However, I would have really liked some drawer space for my clothes. Perhaps minimalism has been taken a little too far?

  • 5.8
    Guest rating

    Location was not bad and the interiors were nice

    I don't think the hotel deserves the 5 starts rating simply because of the lack of the facilities usually available in 5 stars like pool and spa. The hotel was good but I don't think it was worth what we paid for it

  • 9.6
    Exclusive

    One of those hotels that changes the prespective of the city, that makes it cool to be in Luzern. Next to the hotel, just 1 min walk in the park next door, a nice outdoor cafe. Not just a room to sleep, but lot more.

  • 7.4
    Very good

    Front desk staff is very friendly and prompt.

    Room was very dark. The design by Jean Nouvel in 30 x 10 feet strip seems modern but you do not feel energetic or positive being in there.

  • 10.0
    Exclusive

    The hotel staff are very helpful, and attend immediately to my request. The room is quite spacious. I will definitely stay in The Hotel again if I go to Luzern.

  • 9.2
    Superb

    The Service was excellent and they have an absolutely fabulous restaurant Bam Bou that serves fusion Asian food which was superb.

    The walls of the room I stayed in was painted black and this gave the room a very dark look though lighting was not bad it did make parts of the room very dark and hence could not see the aicon. controls.

  • 6.6
    Good

    Nice hotel overall but overpriced

    Bathroom leaking :-)

  • 8.8
    Superb

    Beautiful Design, friendly staff, excellent location. Just perfect.

  • 10.0
    Exclusive

    Exceptionally friendly staff, large and nicely furnished room, great views from windows (had a corner room), very fine asian restaurant in the basement, lively urban bar lounge, best presented breakfast i've ever seen (unfortunately i'm not a big eater in the morning), very central but quiet location: a few steps from train station and lake, but on a quiet city park.

    Everything was really to my full satisfaction! Just one hint to travellers: upon arrival, move the lower table below the desk into a far end corner of the room; I hit its sharp edges twice when standing up from desk chair, and left the hotel with a badly bruised leg ;o)

  • 7.0
    Very good

    The concept of the hotel, the furnishings and the restaurant were all very good and its location is very central. It is very beautiful.

    The heating was a problem because the temperature could not be controlled in the rooms and it was always very hot and not comfortable for sleeping. The bed was very hard and not comfortable and there was no place in the room for two people to sit except on the bed. I expect a much greater level of comfort at this type of hotel.

  • 8.2
    Fabulous

    Very good food.Perfect place to stay for romantic night.While she will try to find you in bed you can see her in the mirror....

  • 7.4
    Very good

    One women was not treated well I do not know her name but her face close to the face of China

  • 10.0
    Exclusive

    The Hotel was a great exoerience and the description on the website was very accurate. The staff were more than helpful and friendly and we thoroughly enjoyed our stay.

+ More- Less
Highlights
9
SuperbBased on  160 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedFREEChildren above
12 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Zurich-Kloten (ZRH)30.9 mi
Belp (BRN)39.3 mi
Train
Lucerne Station1000 ft
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Cities nearby