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The Hotel - Lucerne

ex. The Hotel Luzern, Autograph Collection

Sempacherstrasse 14, Lucerne, Switzerland, 6002  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

The Hotel - Lucerne

Wi-Fi
Parking

CHF 35 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Free shuttle service

Spa and relaxation

Spa centre

Laundry

Overview

The traditional The Hotel offers a designer accommodation in the center of Lucerne. Renovated in 2000, the hotel features contemporary architecture.

It is placed close to the historic district, within a 5-minute walk of Chapel Bridge and about 5 minutes' walk of Jesuit Church. A 10-minute walk to the center of Lucerne.

Restaurants and casinos are set close to the property.

55 minutes' drive from Zurich-Kloten airport and 5 minutes' walk to Lucerne train station.

Rooms

This hotel comprises of junior corner king suite, penthouse king suite and empire king suite that come with Parisian décor as well as a minibar, wireless internet, a laptop safe, a kitchenette and a seating area. Guests will appreciate a panoramic view over the lake from the rooms. They also comprise en suite bathrooms appointed with a bathtub, a hairdryer and free toiletries.

Eat & Drink

The gourmet restaurant offers simple French cuisine. Restaurant Bam Bou and The Lounge are situated in a shopping area, about 50 meters from the venue.

You can start your day with a buffet breakfast, which costs CHF 30 per person per night. 

Services

Comforts like allergy-free rooms, a baggage storage and a lift are provided on site.

Relax

The hotel caters to families with cribs and babysitting.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site (reservation might be needed) at CHF 35 per day.

Number of floors:   5.  Number of rooms:   30.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Tennis court

Services

  • Free shuttle service
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Business services
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Spa centre
  • Sauna

Room view

  • Garden view
  • City view
  • Lake view
  • Mountain view
  • River view
  • Park view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Kitchenette
  • Electric kettle

Media

  • Direct dial telephone

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Pets

Pets are allowed on request.

How to reach hotel

hotel The Hotel - Lucerne Lucerne location
Show big map »

Hotel Address:

Sempacherstrasse 14, Lucerne, Switzerland, 6002

Get directions
Airports
Train
  • Lucerne Station
    1000 ft
  • Bus stop
    700 ft
Restaurants
  • Restaurant Bam Bou (The Hotel) (cuisine: Asian fusion)
    100 ft
  • The Lounge (The Hotel)
    100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    30

Hotel Awards

SwissHOTEL AWARDSRecommendedLucerneThe Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Rooms and availability

The Hotel photos Room
Park Loft Suite
Garden view
  • Room size:

    370 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:TV
  • iPod docking station
  • DVD player
  • Radio
Room Description:

All Garden & Park Loft Suites offer great park views and are appointed with designer furnishings by Jean Nouvel.

The Hotel photos Room
Corner Junior Suite
Garden view
  • Room size:

    305 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:TV
  • iPod docking station
  • DVD player
  • Radio
Room Description:

Junior Suite|Junior Suite, Park View, Corner

The Hotel photos Room
Deluxe Studio
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Telephone
  • Bathroom:Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Mini-refrigerator
  • Media:TV
  • iPod docking station
  • DVD player
  • Radio
Room Description:

All Deluxe Studios offer great park views and are appointed with designer furnishings by Jean Nouvel.

Lifestyle Suite
Lake view
  • Max occupancy:

    3 persons

  • Check Prices
Lifestyle Junior Suite
Lake view
  • Max occupancy:

    3 persons

  • Check Prices
Park King Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Safe
  • Seating area
  • Living room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
Room Description:

[NON-REFUNDABLE] Garden & Park Loft Suite, 1 King or 2 Twin/Single Bed(s), Mini fridge, 36sqm/387sqft-40sqm/430sqft, Living/sitting area, Wireless internet, complimentary, 32in/81cm LED TV

Standard Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds or 1 Queen-size bed

  • Check Prices
  • General:Internet access
  • Dining:Mini-refrigerator
Room Description:

1 King Or 2 Twin Beds - Standard Room - Internet, Mini Fridge

King Suite
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin Or King Bed - Suite With Lake View

Triple Room
River view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple Room

Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 King-size bed, 1 Single bed

  • Check Prices
  • General:Wi-Fi
  • Dining:Mini-refrigerator
Room Description:

Suite|Suite

Junior Suite
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
Junior Corner King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Safe
  • Seating area
  • Living room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
Room Description:

[NON-REFUNDABLE] Corner Junior Suite, 1 King or 2 Twin/Single Bed(s), Mini fridge, 32sqm/344sqft, Living/sitting area, Wireless internet, complimentary, 32in/81cm LED TV

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Junior Triple Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Superior Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 King-size bed, 2 Single beds

  • Check Prices
  • General:Internet access
  • Dining:Mini-refrigerator
Room Description:

1 King Or 2 Twin Beds - Superior Room - Internet, Mini Fridge

Superior Triple Room
Lake view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Deluxe Guest Room
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Safe
  • Seating area
  • Living room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
Room Description:

[NON-REFUNDABLE] Deluxe Studio, 1 King or 2 Twin/Single Bed(s), Mini fridge, 24sqm/258sqft-26sqm/280sqft, Living/sitting area, Wireless internet, complimentary, Coffee/tea maker, 32in/81cm LED TV

Penthouse King Suite
Mountain view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
  • General:Safe
  • Seating area
  • Living room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
Room Description:

Suite|Penthouse Suite, 1 King, Mountain view, Balcony

Mini Corner King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

[NON-REFUNDABLE] Corner Junior Suite, 1 King or 2 Twin/Single Bed(s), Mini fridge, 32sqm/344sqft, Living/sitting area, Wireless internet, complimentary, 32in/81cm LED TV

Mini King Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 King-size bed

  • Check Prices
Room Description:

[NON-REFUNDABLE] Garden & Park Loft Suite, 1 King or 2 Twin/Single Bed(s), Mini fridge, 36sqm/387sqft-40sqm/430sqft, Living/sitting area, Wireless internet, complimentary, 32in/81cm LED TV

Mini Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
Room Description:

Corner Junior Suite, 1 King or 2 Twin/Single Be d(s), Mini fridge, 32sqm/344sqft, Living/sittin g area, Wireless internet, complimentary, 32in/

The Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Mount Pilatus5.3 mi
    PILATUS-BAHNEN AG Schlossweg 1 Kriens
  • Mt. Rigi8.3 mi
    LucerneSwitzerland

Near the hotel

  • Chapel Bridge (Kapellbrucke)1200 ft
    City Center

    Restaurants nearby

    • Restaurant Bam Bou (The Hotel)100 ft

      Address: Sempacherstrasse 14
      Phone: 041 226 86 86

      81% likes this, based on 67 reviews
      Cuisine: Asian fusion
      Price Range: USD 26 - USD 121

    • Korea Town300 ft

      Address: Hirschmattstr. 23

      55% likes this, based on 41 reviews
      Cuisine: Korean

    • Bellini Ristorante Ticinese400 ft

      Address: Hotel Continental Park
      Phone: +41(0)41 2289050

      64% likes this, based on 26 reviews
      Cuisine: Italian, Mediterranean, Swiss
      Price Range: USD 17 - USD 109

    • The Lounge (The Hotel)100 ft

      Address: Sempacherstrasse 14
      Phone: +41 (0)41 226 86 86

      81% likes this, based on 41 reviews

    • Pacifico500 ft

      Address: Pilatusstrasse 15
      Phone: 41-41-2268787

      65% likes this, based on 124 reviews
      Cuisine: South American
      Price Range: USD 19 - USD 24

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      5
    • Number of rooms:
      30

    Hotel Awards

    SwissHOTEL AWARDSRecommendedLucerneThe Hotel

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Switzerland

    Use Badge

    Cities nearby

    The Hotel Reviews

    Guest reviews are submitted by our customers after their stay at The Hotel

    8.8
    SuperbBased on194 reviews

    Guest reviews

    • Older travelers
      10.0

      Very friendly staff, beautiful room, nice location (central, park, quiet)

    • Family with children
      9.2

      We loved the Park location within a few minutes from the Lake. We also enjoyed the ambience n the room and the magnificent service. The restaurant staff was attentive and the black cod with lemon risotto spectacular. We would stay there again should we be traveling to Lucerne. Regards

      The lack of pool or at least a Spa room.

    • Older travelers
      8.2

      Friendliness of staff. Many knew our name even just shortly after arriving. Room was immaculately maintained, twice a day, and staff were totally discreet - room was always made up when we were out. Were not disturbed once by any staff member requiring access to the room. Food at the Bam Bou restaurant was simply amazing!

      Designer room seemed a bit spartan at first, but it grew on us and actually we really liked it after the first night, once we got the hang of light switches and blind controls etc. However, I would have really liked some drawer space for my clothes. Perhaps minimalism has been taken a little too far?

    • Couple
      5.8

      Location was not bad and the interiors were nice

      I don't think the hotel deserves the 5 starts rating simply because of the lack of the facilities usually available in 5 stars like pool and spa. The hotel was good but I don't think it was worth what we paid for it

    • Group of friends
      9.6

      One of those hotels that changes the prespective of the city, that makes it cool to be in Luzern. Next to the hotel, just 1 min walk in the park next door, a nice outdoor cafe. Not just a room to sleep, but lot more.

    • Family with children
      7.4

      Front desk staff is very friendly and prompt.

      Room was very dark. The design by Jean Nouvel in 30 x 10 feet strip seems modern but you do not feel energetic or positive being in there.

    • Single
      10.0

      The hotel staff are very helpful, and attend immediately to my request. The room is quite spacious. I will definitely stay in The Hotel again if I go to Luzern.

    • Single
      9.2

      The Service was excellent and they have an absolutely fabulous restaurant Bam Bou that serves fusion Asian food which was superb.

      The walls of the room I stayed in was painted black and this gave the room a very dark look though lighting was not bad it did make parts of the room very dark and hence could not see the aicon. controls.

    • Couple
      6.6

      Nice hotel overall but overpriced

      Bathroom leaking :-)

    • Single
      8.8

      Beautiful Design, friendly staff, excellent location. Just perfect.

    • Single
      10.0

      Exceptionally friendly staff, large and nicely furnished room, great views from windows (had a corner room), very fine asian restaurant in the basement, lively urban bar lounge, best presented breakfast i've ever seen (unfortunately i'm not a big eater in the morning), very central but quiet location: a few steps from train station and lake, but on a quiet city park.

      Everything was really to my full satisfaction! Just one hint to travellers: upon arrival, move the lower table below the desk into a far end corner of the room; I hit its sharp edges twice when standing up from desk chair, and left the hotel with a badly bruised leg ;o)

    • Older travelers
      7.0

      The concept of the hotel, the furnishings and the restaurant were all very good and its location is very central. It is very beautiful.

      The heating was a problem because the temperature could not be controlled in the rooms and it was always very hot and not comfortable for sleeping. The bed was very hard and not comfortable and there was no place in the room for two people to sit except on the bed. I expect a much greater level of comfort at this type of hotel.

    • Single
      8.2

      Very good food.Perfect place to stay for romantic night.While she will try to find you in bed you can see her in the mirror....

    • Family with children
      7.4

      One women was not treated well I do not know her name but her face close to the face of China

    • Group of friends
      10.0

      The Hotel was a great exoerience and the description on the website was very accurate. The staff were more than helpful and friendly and we thoroughly enjoyed our stay.

    How to reach hotel

    hotel The Hotel - Lucerne Lucerne location
    Show big map »

    Hotel Address:

    Sempacherstrasse 14, Lucerne, Switzerland, 6002

    Get directions
    Airports
    Train
    • Lucerne Station
      1000 ft
    • Bus stop
      700 ft
    Restaurants
    • Restaurant Bam Bou (The Hotel) (cuisine: Asian fusion)
      100 ft
    • The Lounge (The Hotel)
      100 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      5
    • Number of rooms:
      30

    Hotel Awards

    SwissHOTEL AWARDSRecommendedLucerneThe Hotel

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Switzerland

    Use Badge